It was my first time hearing about Green Bean Organic Coffee Company when Kenny introduced me to it during our visit at Manila Ocean Park. I was in the dark how organic coffee was different from my usual brewed or 3-in-1 and what the hype was all about. It turns out that many of us coffee drinkers have been missing out on the good that is organic coffee all along.
We were really keen on trying out their Civet coffee for Php 150. As luck would have it, they didn’t have any during that time, so I had to choose something else. Since I haven’t had my daily cup of coffee, I chose to go with a cup of Fresh Brewed Organic Coffee, the cheapest in the menu. We also ordered Ensaymada and a Lava Cake.
So what’s the deal with organic coffee? Turns out that organic coffee is a kind of coffee that has been processed without the use of synthetic products. This includes most additives, certain pesticides and herbicides. It is prepared and processed with high standards, making this type of coffee not only healthy to the drinker, but also to the coffee farmers as well. It was fairly priced at Php 75 per cup, and I might even say it’s too affordable considering the rigorous process and the standards it must meet to be branded as 100% USDA Certified Organic.
There were two things, however, that did not meet my expectation. First is that they didn’t have stocks of lava cake after serving their last two pieces to the customers who ordered prior to us. They refunded our payment promptly, but of course, we were already disappointed because we were so eager to try that devilishly decadent piece of lava cake. T_T
Second is that Kianna had to convince them to replace her drink when she wasn’t satisfied with the taste. When customers are unhappy with their drinks, you should immediately replace them to make up for their disappointment and to give them the best customer experience possible. What’s the point of taking a customer’s money if she’ll leave your store unhappy with her purchase? They replaced the drink, but only after Kenny went to the counter and told them to.
The space they had was very narrow, and could accommodate fiufteen customers at a time. To accommodate our group, we had to pull up another table and extra seats. It’s not the kind of cafe you’ll linger in, but it’s definitely the kind you’ll go to for a taste of Civet Coffee and the best organic coffee in the metro.
Looking forward to try the Civet Coffee and their sinfully irresistible lava cake during my next visit!-HANA